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Refund Policy
If you
are not satisfied with the content or quality of a product, you
can return it to us for a refund within 10 days of receiving
the order. To receive a refund, you must provide a detailed explanation
of the reason for your return. The products must also be in NEW
condition upon receipt. If the products returned are damaged
or are deemed "less than new", a restocking fee may
apply (up to 15%). Shipping charges (both ways) will not be refunded.
You can also exchange a product for a credit towards another
purchase. Defective products will be replaced for the same item
at no charge within 30 days of the order date. Please allow 2-3
weeks for the processing of all returns and exchanges. MeccaCentric
will not be obligated to honor any requests after 30 days. (Back to Top)
Quality Control
Video
and audio is originally mastered on the Sony DVCAM digital format.
(This type of mastering began with lecture #067). All mastering
for lectures prior to #067 were accomplished on the VHS format.
Each lecture is mastered in stereo sound to minimize hissing
on the audio track.
All DVDs and VHS tapes are in the NTSC format.
All videos are recorded in SP mode to ensure the highest-quality
picture.
All tapes are professionally duplicated and clearly labeled.
Sound for all audiotape copies is recorded on side A and side
B of the tape. Not one second of the lecture is cut off when
the transition is made from one side to the other. (Back
to Top)
Unauthorized
Copying
MeccaCentric
Da'wah Group has incurred many expenses and has spent much time
and effort in producing the numerous video and audiotapes in
our catalog. It is our goal to continue producing such high-quality
tapes in the future, however, this will not be possible if you
resort to unauthorized copying. We dearly need your financial
support to stay in business. Copying not only reduces quality
but also disrupts the natural process of a healthy business wherein
repeat purchases by satisfied customers are an integral part.
Furthermore,
it is the responsibility of the Muslim community to continually
support such da'wah organizations as ourself and copying does
just the opposite. We offer a wholesale
program that is both fair and effective for those of you
interested in reselling or giving away our tapes. Please see
the "big picture" and support us in our endeavor to
spread this deen all over the world as well as to supply you
with high-quality productions for years to come! May Allah reward
you for your honesty and continued support.
©1995
- 2007 MeccaCentric. All rights reserved.
All lecture productions are protected under copyright law. (Back
to Top)
Lecture and
Conference Recording
If there is a lecture or convention
about Islam in your local area, we may be available to professionally
record it. We are willing to travel anywhere in the world as
long as the travel expenses are fully paid for. And we only charge
a minimal fee for production if we are allowed to distribute
the lectures through our catalog. The lecture organizers and
the speakers would also receive equal distribution rights.
We have
been recording lectures and conferences consistently for the
past 5 years and we feel our quality is unsurpassed by any other
Muslim production company in the U.S. Our production set-up consists
of a one-man crew that handles all facets of production. Two
digital cameras are utilized along with a video mixer that enables
smooth transitions between the cameras. Occasionally, shots of
the audience are taken to reveal people's reaction to what's
being said. Furthermore, picture-in-picture and split-screen
techniques are utilized during Q&A or slide presentations
in order to document all activities of the given lecture. All
of this is mastered down "on-the-spot" to a digital
recording unit that is capable of running 3-hour tapes without
interruption. And we use Shure wireless microphones to guarantee
quality sound even if the speaker leaves the podium.
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| Typical
Crowd Shot |
Q&A
Split Screen |
Q&A
Picture-in-Picture |
After
the lecture, we would edit together a brief montage that would
serve as the opening to each video. This montage of still-shots
and/or video would be juxtaposed with titles establishing the
time and place of the event.
Feel
free to give us a call at 813-994-3000 to obtain a free sample
of our work. Or simply order one of the many tapes currently
listed in our catalog and judge the
quality for yourself.
Our production
services may be the ideal solution for those of you limited financially.
We realize the tremendous expense incurred by oganizing, marketing,
and hosting a lecture or conference. MeccaCentric would record
the event and subsequently provide the organizers and speakers
with master copies of the videos and/or audios. MeccaCentric
would receive production credits and shared rights to
duplicate, market, and sell the lectures. No royalty would be
paid by either party and distribution rights would be perpetual
for all.
Alternative
deals can also be negotiated. If the organizers or speakers want
exclusive distribution rights, then we will charge regular price
for production. Or options can be factored into the agreement
where the organizers can release certain lectures and restrict
others based upon a pre-arranged payment schedule. Please call
813-994-3000 to discuss the particulars in detail. We are very
flexible and are willing to work with you in an effort to propagate
Islam and promote high-quality video and audio productions.
Scenarios
also exist where production costs can be free! It all
depends upon the event, the speakers, the topics, the location,
and the dates. Please call today.
You can
also send us an email at: info@meccacentric.com
(Back
to Top)
Comments
or Suggestions
We welcome
your perspectives on any aspect of our organization: products,
pamphlets, service, website, lecture rankings, etc., etc. We encourage
you to speak your mind because the community around the world
can be a great factor in helping us to improve our products and
overall operation so we can be of better service in the future.
Although all comments will be read, we cannot guarantee any type
of response.
Your
email address:
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